.initial-loading{display:grid;min-height:100dvh;place-content:center}.nav-link{display:flex;align-items:center;gap:10px;min-height:40px;padding:8px 12px;border-radius:6px;color:var(--muted);text-decoration:none}.nav-link:hover{background:var(--subtle);text-decoration:none}.nav-link.active{color:var(--accent);background:var(--soft)}.nav details>summary{display:flex;gap:10px;align-items:center;min-height:40px;padding:8px 12px;cursor:pointer}.nav details .nav-link{margin-left:16px}.nav details>summary::marker{display:none}.block{display:block}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.record-detail{max-width:1200px}.data-grid{display:grid;grid-template-columns:minmax(130px,1fr) minmax(0,3fr);gap:10px 20px}.data-grid dt{color:var(--muted)}.data-grid dd{margin:0;overflow-wrap:anywhere}.endpoint-list{padding:0;list-style:none}.endpoint-list li{display:flex;justify-content:space-between;gap:12px;padding:10px 0;border-bottom:1px solid var(--line)}.loading-state{min-height:180px;display:grid;place-content:center;color:var(--muted)}.filter-label{display:block}.toolbar input,.toolbar select{max-width:100%}.settings-layout{display:grid;grid-template-columns:180px minmax(0,1fr);gap:28px}.settings-nav{display:flex;flex-direction:column;gap:4px}.settings-nav a{padding:9px 12px;border-radius:6px;color:var(--muted)}.settings-nav a.active{color:var(--accent);background:var(--soft)}.settings-body{min-width:0;max-width:1100px}.settings-body form{display:grid;gap:16px;max-width:750px}.detail-section{padding:20px 0;border-bottom:1px solid var(--line)}.detail-section .section-head{margin-bottom:16px}.field input,.field textarea,.field select{min-width:0;width:100%}.field textarea{min-height:96px;resize:vertical}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.dialog-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--line)}.dialog-body{padding:24px;overflow:auto;display:grid;gap:18px;min-height:0}.dialog-footer{padding:16px 24px;display:flex;align-items:center;justify-content:flex-end;gap:10px;border-top:1px solid var(--line)}.crm-dialog{background:var(--bg);color:var(--ink);padding:0;border:0;border-radius:12px;max-width:min(620px,calc(100vw - 24px));width:100%;max-height:calc(100dvh - 32px);box-shadow:var(--shadow)}.crm-dialog>form{display:flex;flex-direction:column;max-height:calc(100dvh - 32px)}.crm-dialog::backdrop{background:#102a3655}.crm-dialog.wide{max-width:min(1050px,calc(100vw - 24px))}.crm-dialog.drawer{margin:0 0 0 auto;border-radius:0;height:100dvh;max-height:100dvh;max-width:min(820px,100vw)}.crm-dialog.drawer>form{height:100dvh;max-height:100dvh}.crm-dialog fieldset{border:1px solid var(--line);border-radius:8px;padding:16px;display:grid;gap:12px;min-width:0}.crm-dialog legend{font-weight:500;padding:0 6px}.crm-dialog pre{max-width:100%;overflow:auto}.task-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;padding:16px 0}.task-counter{padding:16px;display:grid;text-align:left;border-bottom:1px solid var(--line)}.task-counter strong{font-size:24px;font-weight:500}.task-row{display:flex;align-items:center;gap:14px;min-height:66px;padding:14px 0;border-bottom:1px solid var(--line)}.task-circle{width:28px;height:28px;border:1px solid var(--control);border-radius:50%;flex-shrink:0}.tags-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:16px}.tag-card{display:grid;text-align:left;gap:8px;padding:20px;border:1px solid var(--line);border-radius:10px}.kanban{display:flex;gap:16px;overflow-x:auto;max-width:100%;padding-bottom:16px;align-items:flex-start}.kanban-column{min-width:240px;width:280px;flex:1;background:var(--side);border-radius:8px;padding:12px}.kanban-column>header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.kanban-column h2{font-size:14px}.kanban-cards{display:grid;gap:10px;min-height:150px}.kanban-card{position:relative;border:1px solid var(--line);border-radius:8px;background:var(--bg)}.card-open{display:grid;gap:8px;text-align:left;width:100%;padding:16px 38px 16px 14px;min-height:120px}.kanban-card>.icon-btn{position:absolute;right:0;top:4px}.stage-config-row{display:flex;align-items:center;gap:10px;padding:10px 0;border-bottom:1px solid var(--line)}.automation-card{padding:18px 0;border-bottom:1px solid var(--line);display:grid;gap:10px}.conversation-layout{display:grid;grid-template-columns:240px minmax(0,1fr);height:calc(100dvh - 66px)}.conversation-sidebar{border-right:1px solid var(--line);padding:12px;overflow:auto}.chat{display:flex;min-width:0;flex-direction:column;min-height:0;height:100%}.chat-head{display:flex;align-items:center;gap:10px;padding:18px 24px;border-bottom:1px solid var(--line)}.chat-head h1{font-size:18px}.chat-messages{flex:1;min-height:150px;overflow:auto;padding:24px;background:var(--chat);display:flex;flex-direction:column;gap:12px;align-items:flex-start}.chat-messages .bubble{flex:none;max-width:min(75%,650px);overflow-wrap:anywhere}.chat-messages .bubble.out{align-self:flex-end}.bubble time,.chat-note time{display:block;font-size:10px;color:var(--muted);margin-top:8px}.media-image{padding:0;max-width:100%;display:block}.media-image img,.bubble video{display:block;max-width:100%;max-height:360px;border-radius:6px}.bubble audio{max-width:100%;width:280px}.expanded-image{max-width:100%;max-height:65dvh;object-fit:contain}.composer{padding:12px 24px;background:var(--bg);border-top:1px solid var(--line);flex-shrink:0}.composer-box textarea{width:100%;resize:vertical;min-height:64px;max-height:200px;background:transparent;border:0;padding:12px}.composer-box{border:1px solid var(--control);border-radius:8px}.composer-foot{display:flex;justify-content:space-between;align-items:center;padding:8px 12px;gap:10px}.composer [data-attachments]{display:flex;gap:8px;flex-wrap:wrap;padding:4px 12px}.inline-alert{padding:8px 0;color:var(--orange);font-size:12px}.auth-page{min-height:100dvh;display:grid;place-items:center;background:#f7f9f8;padding:24px;color:#203d46}.auth-panel{max-width:420px;width:100%;display:grid;gap:20px}.auth-logo{width:170px;height:auto}.auth-panel form{display:grid;gap:18px}.auth-help{font-size:12px;color:#63757a}.mfa-qr{width:200px;height:200px;object-fit:contain}.auth-panel .btn.primary{background:#08796f;color:#fff}.timeline-item{border-bottom:1px solid var(--line);padding:12px 0}.timeline-item p{white-space:pre-wrap;overflow-wrap:anywhere}.table-wrap table tbody tr[data-open]{cursor:pointer}.table-wrap table tbody tr[data-open]:hover{background:var(--subtle)}.main{min-width:0}.content{overflow:auto;min-width:0}.content.no-pad{padding:0}.conversation-item{display:flex;align-items:center;gap:12px;padding:16px 12px;border-bottom:1px solid var(--line);color:var(--ink)}.ticket-chat{display:flex;flex-direction:column;min-height:0}.ticket-chat .chat-messages{min-height:250px}.ticket-context section{padding:20px}.ticket-workspace{min-height:0}.ticket-detail{min-height:calc(100dvh - 66px)}.ticket-heading h1{overflow-wrap:anywhere}.form-radio-row{display:flex;gap:16px}.file-row{display:flex;gap:12px;align-items:center;padding:14px 0;border-bottom:1px solid var(--line)}.error-text:empty{display:none}.reduce-motion *{animation:none!important;transition:none!important}.btn:active:not(:disabled),.icon-btn:active:not(:disabled){transform:scale(.98)}.btn,.icon-btn{transition:transform 120ms ease-out,background-color 120ms ease-out}input,textarea{caret-color:var(--accent)}
@media(max-width:960px){.settings-layout{grid-template-columns:1fr}.settings-nav{flex-direction:row;overflow:auto}.settings-nav a{white-space:nowrap}.conversation-layout{grid-template-columns:1fr}.conversation-sidebar{display:none}.task-row{flex-wrap:wrap}.task-row .grow{flex-basis:55%}.toolbar{flex-wrap:wrap}.toolbar .search-field{flex-basis:100%}.crm-dialog.drawer{width:100vw}.stage-config-row{flex-wrap:wrap}}
@media(max-width:600px){h1{font-size:21px}.content{padding:18px 14px}.page-head{align-items:flex-start;gap:14px}.page-head>.row{flex-wrap:wrap}.form-grid{grid-template-columns:1fr}.dialog-body{padding:18px}.dialog-header,.dialog-footer{padding:14px 18px}.task-summary{grid-template-columns:repeat(2,minmax(0,1fr))}.data-grid{grid-template-columns:1fr;gap:4px}.data-grid dd{margin-bottom:10px}.task-row time{font-size:11px}.chat-head{padding:12px}.composer{padding:10px}.chat-messages{padding:12px}.composer-foot small{display:none}.chat-messages .bubble{max-width:90%}.ticket-workspace{display:flex;flex-direction:column}.ticket-context{width:100%;border-right:0}.ticket-chat{min-height:65dvh}.ticket-titlebar{padding:14px}.topbar .user-btn>span,.global-search>span,.global-search kbd{display:none}.topbar{padding:10px 14px}.ticket-heading{gap:12px;flex-wrap:wrap}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;animation:none!important;transition:none!important}}
.filter-label select{min-height:36px;border:1px solid var(--line);border-radius:6px;background:var(--bg);padding:7px 10px;max-width:230px}.new-pipeline{display:flex;align-items:center;gap:10px;min-height:40px;padding:8px 12px;color:var(--muted);text-align:left}.collapsed .new-pipeline .label{display:none}.collapsed .nav details>summary{justify-content:center}.collapsed .nav details .nav-link{margin-left:0}.term-body{white-space:pre-wrap;line-height:1.7}
@media(max-width:960px){.new-pipeline .label{display:none}.new-pipeline{justify-content:center;padding:8px}.nav details .nav-link{margin-left:0}}
.status.green{color:#08796f}.dark .status.green{color:#60d3bf}
.tags-grid.is-list{display:flex;flex-direction:column;gap:0}.tags-grid.is-list .tag-card{display:flex;align-items:center;border:0;border-bottom:1px solid var(--line);border-radius:0}.tags-grid.is-list .tag-card small{flex:1}
.icon-picker{display:grid;grid-template-columns:repeat(auto-fill,minmax(42px,1fr));gap:4px;max-height:200px;overflow:auto}.icon-picker button{display:grid;place-items:center;width:42px;height:42px;border-radius:6px}.icon-picker button[aria-pressed=true]{background:var(--soft);color:var(--accent)}.icon-picker button[hidden]{display:none}
.appearance-samples{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:12px}.appearance-sample{display:grid;grid-template-columns:96px 30px minmax(0,1fr);min-height:230px;border:1px solid var(--line);border-radius:8px;overflow:hidden;font-size:10px;background:#fff;color:#203d46}.appearance-sample.dark{background:#191f23;color:#edf3f1}.appearance-mini-sidebar{background:#f7f9f8;padding:10px;display:flex;flex-direction:column;gap:14px}.appearance-sample.dark .appearance-mini-sidebar{background:#14191d}.appearance-mini-sidebar>span{display:flex;gap:4px;align-items:center}.appearance-mini-sidebar .icon,.appearance-mini-collapsed .icon{width:12px;height:12px}.appearance-mini-collapsed{border-inline:1px solid #71858b40;display:flex;flex-direction:column;align-items:center;gap:16px;padding:12px 4px}.appearance-mini-main{padding:12px;display:flex;flex-direction:column;align-items:flex-start;gap:12px}.appearance-mini-main p{font-size:10px}.appearance-mini-main a{color:var(--sample-accent);text-decoration:underline}.sample-active,.sample-badge{color:var(--sample-accent);background:var(--sample-soft);padding:4px;border-radius:3px}.sample-button{background:var(--sample-accent)!important;color:var(--sample-on-accent);padding:6px 9px;border-radius:4px;font-size:10px}.appearance-mini-main h4{margin:0;font-size:12px}.appearance-sample small{font-size:9px;color:inherit}.conversation-group>summary{padding:14px;cursor:pointer}.conversation-group .conversation-item{padding-left:26px}.conversation-layout.list-collapsed{grid-template-columns:72px minmax(0,1fr)}.list-collapsed .conversation-sidebar .btn,.list-collapsed .conversation-item .grow,.list-collapsed .conversation-item time,.list-collapsed .conversation-group summary strong,.list-collapsed .conversation-group summary small{display:none}.list-collapsed .conversation-sidebar{padding:6px}.list-collapsed .conversation-item,.list-collapsed .conversation-group .conversation-item{padding:12px 4px}.conversation-sidebar-items .conversation-item{font-size:11px;flex-wrap:wrap}.conversation-sidebar-items .conversation-item time{font-size:9px}
@media(max-width:600px){.appearance-samples{grid-template-columns:1fr}.appearance-sample{min-height:220px}.conversation-layout.list-collapsed{grid-template-columns:1fr}}
.task-group{margin-top:24px}.task-group>h3{padding:8px 0;border-bottom:1px solid var(--line);font-size:14px}.history-day{margin:24px 0 6px}.timeline-item details>summary{cursor:pointer;overflow-wrap:anywhere}.timeline-item details[open]>summary{color:var(--muted)}
.lead-workspace{display:grid;grid-template-columns:minmax(0,1fr) minmax(340px,.8fr);gap:28px;align-items:start}.lead-conversation{position:sticky;top:0;height:calc(100dvh - 210px);min-height:400px;border:1px solid var(--line);border-radius:8px;overflow:hidden}.lead-conversation .empty-state{padding:24px}.lead-conversation .composer{padding:12px}.lead-conversation .composer-foot small{display:none}
@media(max-width:1150px){.lead-workspace{grid-template-columns:1fr}.lead-conversation{position:static;height:65dvh;min-height:400px}}
.message-choice{align-items:flex-start;padding:12px 0;border-bottom:1px solid var(--line)}.message-choice>span{display:flex;flex-direction:column;gap:4px;overflow-wrap:anywhere}
@media(pointer:coarse){.icon-btn{width:44px;min-width:44px;height:44px;min-height:44px}.nav-link,.nav details>summary{min-height:44px}.icon-picker button{width:44px;height:44px}}